http://ediscoagenda.disqus.com/enThu, 11 Dec 2008 17:49:56 -0000http://www.neurolanguage.com/blog/?p=136#comment-4335955<p>Thanks for the positive mention of our social media journey. Companies that don't take advantage of Web 2.0 tools, or are on the fence about doing so, need to ask themselves one question: "Why wouldn't we want to have a two-way dialogue with our customers." Of course, it helps immeasurably to have the air cover of a CEO who gets the potential of social media. :-)</p>JohnP@DellThu, 11 Dec 2008 17:49:56 -0000